Services

Hotzonex services designed around real customer needs.

From public WiFi vouchers to Starlink, MikroTik, and custom development, Hotzonex delivers practical solutions that help homes, offices, and businesses stay connected.

The Hotzonex office reception, with the Hotzonex IT Solution sign above the front desk

Trusted solutions

Connectivity, support, and digital growth

The Hotzonex front desk, with a scan-to-connect QR code on the counter

Popular with walk-up users who want simple, prepaid access.

WiFi hotspot & vouchers

Prepaid internet access for public hotspot visitors who need affordable connectivity without a long-term contract.

Who it is for

Walk-up customers, students, commuters, and temporary users who need access on demand.

What is included

  • Time-based vouchers, unlimited for their period
  • Fast hotspot onboarding support
  • On-site help for connection issues
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Computer workstations in the Hotzonex office

Built for people who need a reliable connection every day.

Home & office internet

Dedicated connections for apartments, shops, and businesses that need stability, continuity, and straightforward support.

Who it is for

Households, offices, shops, and small businesses in Juba looking for dependable internet.

What is included

  • Installation planning and setup
  • Router and cabling guidance
  • Ongoing troubleshooting and support
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The services wall in the Hotzonex office, listing internet services, network installation, CCTV, computer repair and IT consultancy

Designed for customers who need help with real-world network issues.

Network setup & IT support

Practical network configuration, troubleshooting, and technical support for customers who need help with their existing setup.

Who it is for

Businesses and households that already have a network but need technical help, repairs, or improvements.

What is included

  • Router configuration
  • Basic cabling support
  • Issue diagnosis and troubleshooting
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The Hotzonex IT Solution sign beside a screen reading “Fast. Secure. Reliable.”

Ideal for customers who need a dependable satellite internet option.

Professional Starlink installation & activation

End-to-end Starlink setup for households, offices, and remote locations that need reliable satellite internet with professional activation. Please contact the Head Office for the current quote and configuration details.

Who it is for

Customers in areas where terrestrial internet is limited or where satellite connectivity is the best practical option.

What is included

  • Site readiness and placement guidance
  • Professional installation and activation support
  • Connection testing and handover
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TP-Link and MikroTik networking equipment on display shelves in the Hotzonex office

Built for customers who want secure, organised, and scalable network management.

MikroTik configuration & hotspot

Router and hotspot configuration services for customers who need secure, well-managed public or private network access. Please contact the Head Office for the current configuration and pricing details.

Who it is for

Businesses, public venues, and network operators that need dependable MikroTik setups and hotspot control.

What is included

  • MikroTik router setup and configuration
  • Hotspot creation and access control
  • Performance tuning and ongoing troubleshooting
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Inside the Hotzonex office: the services wall, equipment shelves, workstations and reception desk

Hotzonex also builds digital products for other businesses.

Website & software development

Custom websites and software solutions that help local businesses present themselves professionally and operate more efficiently.

Who it is for

Businesses that need a stronger online presence, internal tools, or custom digital products.

What is included

  • Discovery and planning
  • Custom website or app build
  • Launch support and iteration
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